Accessibility

Works to adapt Cau Ferrat and Can Rocamora ended in 2014 with the removal of architectural barriers. But the binomial Sitges Museums and accessibility has continued to make its way. In 2016, thanks to the program of La Mirada Tactil of the Diputació de Barcelona, videos with subtitles and Catalan sign language (LSC) were adapted. In 2019, accessibility to museums MUSA was evaluated, resulting in a report on the state of accessibility in the 3 museum spaces: Cau Ferrat, Can Rocamora and Maricel. In the summer of 2020 we presented a project, in full confinement and in record time, to a grant from the Generalitat de Catalunya and this has allowed us to make the advances we present. More information

Move around and sit around the building and rooms

  • Podotactile routing through the rooms of the Cau Ferrat Museum with tactile orientation map.
  • There are elevators and stairlift platforms. The Customer Service staff will guide you and activate the platforms to make your journey easier.
  • The buttons of the lifts are marked with Braille.
  • Guide dogs are allowed in the building and rooms.
  • In the Maricel Museum and in the temporary exhibitions there are benches to sit.
  • We have folding chairs to sit during the tour, you have to ask the staff.

Sensory impairment

Resources for people with sensory disabilities

  • Magnetic loops at the ticket and information desk.
  • Service of individual magnetic loops that allow the use of hearing aids while taking a guided tour by a museum educator.
  • Tactile orientation plan of the Cau Ferrat Museum that will allow you to orient yourself in the distribution of the rooms.
  • The Cau Ferrat Museum and the Maricel Museum have two subtitled audiovisuals with sign language.

 Other services

  • Adapted toilets
  • There is a changing table in the toilet on the ground floor.
  • Free guided visits to users of entities that serve people at risk of social, cultural, physical, sensory or economic exclusion, upon request and approval by management at 93 894 03 64 ext. 1.
  • Individual and group locker service.
  • For inquiries, call 93 894 03 64 ext.1

Web accessibility statement
The Sitges Heritage Consortium has committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of September 7). This accessibility statement applies to https://museusdesitges.cat/ca

This website is not in accordance with Royal Decree 1112/2018, of 7 September.

Non-accessible content
The content listed below is not accessible for the following reasons: non-compliance with Royal Decree 1112/2018, of 7 September.

Non-text content
Audio or video only (recorded)
Self-description or alternative medium (recorded)
Audio description (recorded)
Information and relationships
Sensory characteristicsOrientation
Identify the purpose of the fieldContrast (minimum)
Text resizingText images
ReflowContrast in non-textual elements
Text spacingKeyboard
Page titlePurpose of links (in context)
Headings and labelsVisible focus
Label in nameLanguage of parts
Navigation consistent
Tags or instructions
ProcessingName, function, value

Preparation of this accessibility statement
The method used to prepare the statement has been self-assessment with external resources, according to Article 3(1) of the Commission Implementing Decision (EU) 2018/1523 (2). Last revision of the statement: 28/9/2020.

Observations and contact details

Communications
Communications on accessibility requirements can be made (article 10.2.a of Royal Decree 1112/2018), through the following contact mailbox.

For example:

  • Report any possible non-compliance by this website.
  • Transmit other difficulties in accessing content.
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

Communications will be received and transferred by the General Directorate of Citizen Services, of the Department of the Vice-Presidency, Economy and Finance, as the Unit Responsible for Web Accessibility at the regional level.

Requests for accessible information and complaintsTo make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018), you must access the procedure "Accessible content on the web" and follow the modality "Request accessible information or make a complaint". Any natural or legal person may make complaints regarding compliance with the requirements of Royal Decree 1112/2018 and request information regarding content that is excluded from the scope of application of said regulations. Applications and complaints are registered in accordance with the requirements established by Law 39/2015 of 1 October, on the Common Administrative Procedure of Public Administrations.

The application procedure set out in article 13 of Royal Decree 1112/2018 can be initiated in the procedure "Accessible content on the web" through the modality "Claim an application".

If once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not comply with the requirements of article 12.5 of RD 1112/2018, you can initiate a claim to

  • Know and oppose the reasons for the rejection
  • urge the adoption of appropriate measures in case of disagreement with the decision taken
  • State the reasons why you consider that the answer does not meet the requirements.

A claim can also be initiated if 20 working days have elapsed without obtaining a response.

QUERIES
Per more information or doubts  museusdesitges@museusdesitges.cat

We hope you enjoy your visit and invite you to share your experience on social networks.  People who do not comply with these good practices that contribute to all visitors enjoying the visit, may be invited to leave the premises by museum or security staff.

Please keep your ticket
Keep your ticket during your visit.

Access with animals
It is not allowed to enter the museum with animals, except guide dogs.

Photographs and recordings
You can take photographs without flash and recordings in domestic format in the rooms of the collection. This is not the case in temporary exhibition halls, unless otherwise indicated. It is not allowed to use tripods or selfie sticks. For press and other needs, please contact the Dissemination and Events Department beforehand, portagm@diba.cat
We invite you to share your images of the museum on our networks.

Mobile phone use
Put your mobile phone on silent and maintain a moderate voice volume.

Wi-Fi
The museum has Wi-Fi in all rooms.

Food and drink
Food and drink are not allowed in the rooms.

Behavior
You cannot run or shout through the rooms to avoid accidents and inconvenience to other visitors.
In order to protect and preserve works of art it is not allowed to touch objects. In case of evacuation, you must follow the instructions of the museum staff.

Group companions
The companions of the groups are responsible for all the members they accompany. Please check the rules for groups at the time of booking.

Visits with minors under 14 must be accompanied by an adult.

Room closes
The rooms close 15 minutes before the museum's closing time.

Sitges Museums are a smoke-free space.
Smoking is not allowed in any space of the building.

Drawing in the museum
You cann drawn in the rooms with sketchbook and only with pencil. Authorisation is required to use easels and other materials.

Clothing
No bathing suits allowed inmthe Museums of Sitges with bathing linen.